Manage negative emotions at work to avoid conflict

Negative emotions at work that are not managed can often backfire. What can you do when a situation at work causes you to become very upset? How do you blow off steam without alienating your, boss, staff, coworkers, partners or customers? If you want to succeed in business or in the workplace, you need to know…

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Got Employee Conflict?

Got employee conflict?  If yes, you are not alone.  As a manager or supervisor, it is important to create an open communication environment in your unit by encouraging employees to talk about work issues. Listening to employee concerns will foster an open environment. Make sure you really understand what employees are saying by asking questions…

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Setting work boundaries: You can create a strong personal foundation at work.

A personal or work boundary is a limit you set that says, “This is what’s okay, and this is what is not okay.” A boundary is something that you personally honor and respect. It has to start on the inside. If you don’t defend your own boundaries and people find out that you don’t, it…

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Why can’t we all just get along?

Why can’t we all just get along?  Because we can’t. Conflict is as natural for people as it is for animals. The workplace is a relatively small, closed system. There are limited resources, promotions, recognition, raises, and resources. It’s easy to blame employee conflict on differences in personality and style or staff behaving poorly. However,…

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Conflict Causes & Solutions in the Workplace

Conflict in the workplace usually starts from an underlying cause. Conflict is rarely as simple as it seems on the surface. If you can get to the heart of the matter, you will be able to come up with conflict solutions. Problems at work are often caused or exacerbated by the following situations: Ambiguous roles…

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FREE “8 Step Conflict Worksheets”- Resolve your conflict today!

One of the tools that I have found that works well in conflict resolution are the “8 Step Conflict Worksheets”.  It is important to go through one step at a time without skipping a step. Each step is built onto the next step. As you and your boss (or co-worker) work on each together and fill out one of…

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The high cost of turnover, loss of productivity and absenteeism due to conflict.

The cost of turnover in the workplace is extraordinary. Ernst & Young reports that the cost of losing and replacing an employee may be as high as 150% of the departing employee’s annual salary. ( Workforce.com) The cost of turnover also includes the manager’s time training new employees. Below are some Workplace statistics that show…

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Potential sources of conflict in the workplace

A Conflict in the workplace can be a normal part of doing business. In some cases, conflict that is managed properly can be beneficial when it supports an environment of healthy competition. However, conflict may also have a detrimental effect. As a business owner or manager, you need to be aware of potential sources of…

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Workplace Trust- Are you vulnerable

We all know that workplace trust in teams is a fundamental for their success.  But what does trust really imply?  Here Patrick Lencioni, best-selling author, consultant and expert on building winning teams, discusses the importance of workplace trust and the difference between predictive trust and vulnerability based trust within a company. One of my favorite  Patrick…

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Know the different personalities at work!

One of the main causes of conflict is conflict are the different personalities at work. In this blog, I’ll explain the four major personality types and reveal where the natural areas of disagreement are and give you some practical quick tips to reduce the natural friction & conflict that exists between the personality types. When…

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